Tenco Marine and Transportation Services (TMTS) provides the following services:
- Truck Liability Investigations
- Marine and cargo surveys
- Condition and value surveys
- Load out and discharge surveys
- Out turn surveys
- Air freight surveys
- Heavy lift surveys
Tenco’s Truck Liability division provides 24 hours per day, 7 days a week on call emergency Transportation Claim Services. Our adjusters are experienced in handling all trucking loss exposures. We provide immediate on scene investigations coordinating our efforts with the client needs and expectations. We will provide environmental and severe loss claim handling expertise. Our investigation is promptly conveyed to our client providing up to date information and addressing present and future claim handling recommendations.
We are also cargo adjusters and surveyors with a strong knowledge of the Carmack Amendment for handling domestic cargo claims. Additionally, we have a strong knowledge of the Carriage of Goods by Sea Act (COGSA) to deal with imported and exported goods and commodities. This is in respect to containers on “interchange” or rail, as well as various other Marine Lines of Business. Our marine surveyors and cargo adjusters can determine the nature of damages, cause of damages and the extent of damages. We can initiate mitigation procedures, resolve salvage and collect and interpret relevant shipping and claim documents in order to evaluate liability and damages in preparation for full claims reporting, negotiation, and settlement.
Our network of marine surveyors and cargo adjusters are available to service claims nationwide. We can provide customized client-specific claim management for carriers/self-insured corporations, managing general agents, brokers, and insurance companies.
We are committed to providing industry leading customer service and to treating you like our only client.